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Privacy policy

 

Privacy Policy

 

Effective Date: 2025-07-01


Cover Art Factory is a service operated by Yaygoo AB (Org. No. 559044-2074), Vikingagatan 1, 113 42 Stockholm, Sweden. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

 

 

1. Who We Are

 

Cover Art Factory is part of Yaygoo AB, which acts as the data controller for the personal data collected through this website and our services.

 

 

2. What Information We Collect

 

Depending on how you use our services, we may collect:

 

  • Contact information: Name, email address, billing/shipping address, and phone number (if provided).

  • Order and payment details: Purchase history, transaction data (we do not store credit card numbers).

  • Communication data: Messages or support requests sent to us.

  • Technical data: IP address, browser type, device data, and browsing behavior (via cookies or analytics tools).

 

 

 

3. Why We Collect Your Data

 

We process your personal data to:

 

  • Fulfill and deliver your order

  • Provide customer support

  • Improve our services and website

  • Send order confirmations or relevant updates

  • Comply with legal requirements (e.g. accounting)

  • Send marketing emails (only if you give consent)

 

 

 

4. Legal Basis for Processing

 

We rely on these lawful bases under GDPR:

 

  • Contract: To process and deliver your orders

  • Legal obligation: To comply with tax and recordkeeping laws

  • Legitimate interest: To improve our services and provide support

  • Consent: For marketing emails and optional cookies

 

 

 

5. Data Retention

 

We keep your data only as long as necessary:

 

  • Order-related data: stored for up to 7 years (legal requirement in Sweden)

  • Marketing preferences: stored until you withdraw consent

 

 

 

6. Your Rights Under GDPR

 

You have the right to:

 

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to certain uses of your data

  • Receive a copy of your data in a portable format

  • Withdraw your consent at any time (where applicable)

 

To exercise your rights, email us at:

privacy@coverartfactory.com

 

 

7. Sharing Your Data

 

We may share your data with trusted third-party services that help us operate our store, such as:

 

  • Payment providers (e.g. Shopify Payments, PayPal)

  • Hosting services and infrastructure partners

  • Email and analytics providers

 

All third parties act on our instructions and are bound by data protection agreements. We never sell your personal data.

 

 

8. International Transfers

 

If we transfer your personal data outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses.

 

 

9. Cookies and Tracking

 

We use cookies and similar technologies to:

 

  • Enable basic site functionality

  • Improve user experience

  • Collect anonymized analytics

 


You can manage your cookie preferences in your browser or via the cookie banner shown when you first visit our site.

 

 

10. Contact Us

 

For any privacy-related questions or concerns, contact:


Yaygoo AB / Cover Art Factory

Vikingagatan 1

113 42 Stockholm, Sweden

Email: privacy@coverartfactory.com


If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY): www.imy.se